IMPACTUM Privacy Policy

Last Updated: August 20, 2026

IMPACTUM LLC ("IMPACTUM," "we," "us," or "our") operates the IMPACTUM mobile application and the website impactum.io (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

By using IMPACTUM, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

1.1 Information You Provide Directly

• Account Information: Name and email address when you create an account.
• Conversations with Dr. Harmony: Messages, text, and other content you submit to our AI relationship mediator feature ("Dr. Harmony"), including any details you choose to share about your relationships, feelings, or circumstances.
• Customer Support Communications: Any information you provide when you contact us for help, including the content of your messages.
• Other User Content: Any additional content you create, save, or submit within the app (e.g., profile details, notes, or responses to in-app prompts).

1.2 Information Collected Automatically

• User ID: A unique identifier associated with your account, used to operate and secure the Service.
• Usage and Analytics Data: Information about how you interact with the app (e.g., features used, session activity) to help us understand and improve the Service.

1.3 Information from Payment Processing

If you subscribe to a paid tier (Essential or Harmony), payment is processed through Apple's App Store or Google Play billing systems. We do not directly collect or store your full payment card details.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the core functionality of the Service, including the Dr. Harmony feature
• Personalize your experience within the app
• Respond to customer support requests
• Analyze usage patterns to improve the Service and develop new features
• Communicate with you about updates, security alerts, or administrative matters
• Comply with legal obligations

We do not sell your personal information, and we do not use your data for third-party advertising or cross-app tracking.

3. How Your Information Is Processed and Shared

We work with the following categories of third-party service providers to operate IMPACTUM. These providers process data on our behalf under their own security and confidentiality obligations:

• Cloud infrastructure and data storage (e.g., AWS, Supabase, Firebase, Google Workspace) — used to host the app, store account data, and manage authentication
• AI/language model service providers — used to power the Dr. Harmony conversational feature. Messages you send to Dr. Harmony are processed by our AI service provider(s) in order to generate responses
• Analytics providers — used to understand aggregate usage trends and improve the Service
• App marketplaces (Apple App Store, Google Play) — used to process subscriptions and payments

We do not share your personal content or conversations with advertisers, data brokers, or unaffiliated third parties for marketing purposes.

We may disclose information if required by law, subpoena, or other legal process, or if we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.

4. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service. If you delete your account, we will delete or anonymize your personal information within a reasonable period, except where retention is required for legal, security, or fraud-prevention purposes.

5. Your Rights and Choices

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your account and associated data
• Object to or restrict certain processing of your data
• Request a copy of your data in a portable format

To exercise these rights, contact us using the information in Section 9.

6. Children's Privacy

IMPACTUM is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected information from a child under 13, we will take steps to delete it promptly.

IMPACTUM's content addresses relationship and interpersonal topics that may be more relevant to teenagers and adults. Users between the ages of 13 and 17 may use the Service, and where required by applicable law, should do so with the awareness or consent of a parent or guardian.

7. Data Security

We implement reasonable technical and organizational measures designed to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. International Users

IMPACTUM is operated from the Dominican Republic and the United States. If you access the Service from outside these locations, your information may be transferred to, stored, and processed in a country different from your own, including the United States.

9. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us at:

IMPACTUM LLC

30 N Gould St Ste R

Sheridan, Wyoming 82801

Email: impactum25@impactum.io

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by updating the "Last Updated" date at the top of this page and, where appropriate, through in-app notice or email.